Casinova Casino Terms & Conditions

These Terms and Conditions govern access to and use of Casinova Casino, including its website, gaming services, promotional offers and related account features. By visiting the website or creating an account, you confirm that you have read, understood and agreed to these terms.

Please review this document carefully before using Casinova Casino. If you do not accept any part of these terms, you must not create an account, deposit funds or participate in any game or promotion. These terms should be read together with any specific rules displayed for individual games, promotions or payment services.

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Agreeing to These Terms

These Terms and Conditions form a binding agreement between you and Casinova Casino. Your continued use of the website or services constitutes acceptance of the version published at the relevant time. Certain features may be subject to additional rules, which will apply alongside these terms.

You are responsible for checking this page periodically. Where a change materially affects your rights or obligations, Casinova Casino may provide notice through the website or another reasonable channel where appropriate.

Who May Use the Service

Casinova Casino is available only to individuals who are at least 18 years old. By registering, you confirm that you meet the minimum age requirement and that your use of the service is lawful in the location where you are physically present.

You must not access the website if online gambling is prohibited for you under applicable law, if you are located in a restricted territory, or if you are acting on behalf of another person. Casinova Casino may refuse access where eligibility cannot be established satisfactorily.

Creating and Maintaining an Account

Only one personal account may be created per customer unless Casinova Casino gives written permission otherwise. Registration information must be accurate, complete and kept up to date. You must not use a false name, impersonate another person or register an account for someone else.

You are responsible for protecting your login credentials and for all activity carried out through your account. Notify Casinova Casino promptly if you believe that your credentials have been lost, disclosed or used without permission. Account access must not be sold, transferred or shared.

Identity and Security Checks

Casinova Casino may request information or documents to confirm your identity, age, location, payment ownership and source of funds. Verification may take place during registration, before a withdrawal, when account activity changes or whenever checks are reasonably required.

Documents must be genuine, current and readable. Reviews may delay access to certain services or payments. If requested information is not supplied within a reasonable period, or if it cannot be verified, Casinova Casino may restrict, suspend or close the account in accordance with these terms.

Funding Your Account

Deposits must be made using a payment method held in your own name or otherwise authorised for your use. Third-party deposits may be rejected or returned, and additional verification may be required. You should check the amount, currency and transaction details before confirming a deposit.

Funds should be deposited only for entertainment and gaming purposes. Casinova Casino does not encourage customers to deposit more than they can comfortably afford to lose. A transaction may be refused, reversed or delayed where there are technical, security, compliance or payment-processing concerns.

• You remain responsible for any fees charged by your bank, card provider or payment service.
• You must not use funds connected with unlawful activity.
• Transactions may be reviewed to protect customers and the service from fraud or misuse.

Requesting a Withdrawal

Withdrawal requests are processed after applicable checks have been completed. Casinova Casino may return funds through the original payment method or use another method in your name where necessary. The available options, processing times and minimum amounts may be displayed in your account.

Before a withdrawal is completed, Casinova Casino may require you to verify your identity, payment method or source of funds. Pending bets, unsettled transactions, reversed deposits, bonus conditions or technical issues may affect the amount available for withdrawal.

You must provide accurate payment information. Casinova Casino is not responsible for delays caused by incorrect details supplied by you, financial institutions, payment providers or events outside its reasonable control.

Promotions and Bonus Offers

Bonuses, free spins and other promotional benefits are subject to the specific terms shown with the relevant offer. Those terms may include eligibility rules, expiry dates, qualifying deposits, wagering requirements, game restrictions, maximum winnings or withdrawal conditions.

Unless expressly stated otherwise, promotional benefits are limited to one per person, household, device, payment method or other connected group. Casinova Casino may withhold or cancel a promotion where it identifies multiple accounts, abuse, manipulation or a breach of the offer rules.

Promotional funds are not cash and may not be withdrawn until all applicable conditions have been satisfied. Casinova Casino may remove unused promotional balances when an offer expires or when an account is closed in accordance with its terms.

Using Casinova Casino Properly

The website must be used for lawful, personal and recreational purposes. You agree to follow game rules, payment instructions, account requirements and reasonable security procedures. You must not interfere with the operation of the website or attempt to gain access to information or accounts that do not belong to you.

All bets and game decisions are treated as final once accepted, except where a transaction is affected by a clear error, technical failure, fraud or another circumstance requiring correction. If you notice a suspected error, report it promptly and avoid relying on an obviously incorrect balance or result.

Activities That Are Not Allowed

The following conduct is prohibited and may lead to the cancellation of transactions, removal of benefits, account restrictions or other action permitted by these terms:

• Using the service while under 18 or helping another person under 18 to access it.
• Providing false, misleading or stolen registration or verification information.
• Using another person's account, payment method or identity without proper authorisation.
• Using software, bots, scripts, automated systems or other tools to interfere with games or promotions.
• Attempting to manipulate outcomes, exploit faults or obtain an unfair advantage.
• Using the website for fraud, money laundering, unlawful payments or other illegal activity.
• Trying to bypass account limits, security controls, self-exclusion measures or responsible gambling tools.
• Threatening, abusive or disruptive conduct toward Casinova Casino personnel or service providers.

Ownership of Website Content

The Casinova Casino name, visual materials, text, graphics, software, interfaces and other website content are protected by applicable intellectual property rights. Unless expressly permitted, you may view and use the website only for personal access to the services.

You must not copy, reproduce, publish, modify, distribute, sell, reverse engineer or commercially exploit website content. Nothing in these terms transfers ownership of any intellectual property to you. Third-party names and materials remain the property of their respective owners.

Limits on Responsibility

Casinova Casino takes reasonable steps to provide a secure and reliable service, but uninterrupted availability cannot be guaranteed. The website may be unavailable because of maintenance, network problems, software faults, payment-provider issues or circumstances beyond reasonable control.

To the extent permitted by law, Casinova Casino is not responsible for losses arising from unauthorised access caused by your failure to protect account credentials, inaccurate information supplied by you, interruptions outside its control or your misuse of the service.

Nothing in these terms excludes or limits a right, guarantee or remedy that cannot lawfully be excluded or limited. Where the law permits limitations, responsibility will be restricted to the extent allowed under applicable rules.

When Access May Be Restricted

Casinova Casino may suspend, limit or close an account where it reasonably suspects a breach of these terms, unlawful conduct, fraudulent activity, security risk, payment irregularity or misuse of a promotion. Access may also be restricted while an investigation or verification review is in progress.

Where an account is closed, unsettled transactions may be reviewed and any remaining balance may be handled after applicable checks, subject to legal obligations and any rights Casinova Casino may have under these terms. You must not create a new account to avoid a restriction or closure.

Handling Personal Information

Personal information is collected and used to operate the account, process transactions, provide customer support, verify identity, maintain security and meet applicable obligations. Information may be shared with payment providers, technology suppliers, verification services and professional advisers where reasonably necessary for these purposes.

Casinova Casino applies reasonable safeguards to personal information, but no online transmission or storage system can be guaranteed completely secure. By using the service, you acknowledge that electronic communications carry inherent risks. Further information may be provided in the applicable privacy notice.

Gambling Responsibly

Gambling should remain an enjoyable form of entertainment, not a way to make money or recover losses. Set personal limits before playing and take regular breaks. Never gamble with money needed for essentials, borrow money to gamble or continue playing to chase losses.

If gambling stops feeling enjoyable or begins affecting your finances, relationships, work or wellbeing, stop using the service and seek independent support. Casinova Casino may offer account controls such as deposit limits, time-out options or self-exclusion where available. Requests for protective restrictions should be made clearly and should not be bypassed by creating another account.

Changes to These Conditions

Casinova Casino may update these terms to reflect changes to the service, security practices, promotional rules or applicable requirements. The revised version will be published on the website with an updated effective date where appropriate.

Your continued use of the service after revised terms are made available indicates acceptance of the changes. If you do not agree with an amendment, you should stop using the website and contact Casinova Casino about any available account closure or withdrawal process.

How to Get in Touch

Questions about these Terms and Conditions, account access, verification, payments or responsible gambling tools can be directed to [email protected]. Please include enough information for Casinova Casino to identify your enquiry, but do not send passwords or complete payment credentials.

Customer support may request additional information before discussing account-specific matters. This helps protect your account and ensures that personal information is disclosed only to the appropriate customer.

Last updated: 4 September 2026